The Hotel Riu Palace Costa Mujeres draws vacationers who want to enjoy a variety of activities and amenities without straying far from their accommodations. Balcony We had multiple swim out rooms and regular rooms. Spring Breakers must comply with the safety protocols established by both the hotel and the government. The. It always worked, just a design issue. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. That was the worst experience at the end of a beautiful vacation. Looking forward to seeing you again and we wish you a fantastic day! Tea/Coffee maker Private entrance Warming Regards, Hotel Riu Palace Costa Mujeres Online Reputation Manager. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Definitely edible and the kids enjoyed it. It was good but not really QUEEN without a guitar (Brian May). Situated 12 miles northeast of downtown . Service- cleanliness-excellent-friendly and fun staff Your contribution should be yours. Transportation through the hotel was organized and reliable. View Grand Hotel du Palais Royal - Tripadvisor Own or manage this property? They were the real deal. The facilities of the Hotel Riu Costa Mujeres also include five swimming pools, two of them with swim-up bars, so that you can enjoy a refreshing dip after relaxing in the lounge chairs in the solarium area. Hotel Riu Palace Costa Mujeres We had 6 so required a larger vehicle. Hotel Riu Palace Costa Mujeres 3 096 avis Numro 11 sur 14 htels Playa Mujeres Avis Enregistrer Partager Blvd. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window, Blvd. Please dont include personal, political, ethical, or religious commentary. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. There was a piano player but it was difficult to enjoy because of the noise level. Cleanliness 3.2. He never forgot what you liked. Yes, dry cleaning and laundry service are offered to guests. Real opinions. I asked him to sign and date the receipt for my records. Balcony Please enter a valid email address. We enjoyed the food selection ate at buffet only got into one restaurant the Krystal. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400 View in a map Explore the area Playa Mujeres Golf Club 9 min drive L' Hotel Riu Palace Costa Mujeres, affacciato sulla spiaggia della Baia di Mujeres, dispone di grandi strutture, di collegamento Wi-Fi gratuito in tutto l'hotel e dei migliori servizi All Inclusive 24 ore per farvi vivere al meglio le vostre vacanze. This time the songs were much more familiar and the footage behind the singers was nice. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Iron Entertain for kids and adults was pretty good. Beautiful view and beach- water clear and warm Guests who cause annoyance to other customers may be expelled from the property. We were on the 4th floor and across from both the stairs and the elevator. The extensive gastronomic offer, the fun entertainment programmes and our exclusive RIU Hotels & Resorts service will make your stay unforgettable. Disfruta de un servicio de primera clase en el Riu Palace Costa Mujeres - All Inclusive. Hotel Riu Palace Costa Mujeres 3.094 Bewertungen Nr. All content should be genuine and unique to the guest. We strive to make all of our guests feel welcome and relaxed during their time with us, therefore, we are very grateful for your fantastic feedback.It is brilliant to learn you had a nice time.Looking forward to your next visit!Warmest Regards,Hotel Riu Palace Costa MujeresOnline Reputation Manager, Response from Riu Palace Costa Mujeres Online Reputation Manager on Jul 3, 2023, Dear Felician Robert,As service is our absolute key value, we are saddened to read about this.Please let us explain that when a booking is made through a third party and not RIU, it is the agency with whom the guests have booked, who is in charge of the reservation, unfortunately, we cannot reply on their behalf. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Free WiFi, 40 m Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. We bought this man a beer and one for the beer owner and they turned us on to a local taco house where we had the most amazing lunch, Tacos de Humo. Overall property was clean n excellent n only downfall are the noises , jumping, screaming n playing banging on your door of course it not the housekeeping. At RIU Hotels & Resorts health is our priority. We would come back to this property again. Which popular attractions are close to Hotel Riu Palace Costa Mujeres? You have to find your own table , sit yourself, and cant get anyone to serve you. This Hotel has a great location. Have a lovely day. 5 stars 104 Property types Resorts Motels Hotels All-inclusives Show all View Vacation Rentals Amenities Free Wifi 349 Breakfast included189 Pool 397 Free parking 292 Show all Traveler rating 65 & up 455 Packo and Lili at the buffet where always smiling and ensuring guests have a good time. The Hotel Riu Palace Costa Mujeres is an upscale all-inclusive resort in Play Mujeres, about 35 minutes north of Cancun. The next morning at check out the kid named I believe to be Angel was rude and tried to collect the taxes. I never got bored. Dear Jess, We are so pleased to read that your overall experience was positive. We ate at the steak house twice because the food was so good. Use this rating to help choose your stay! They are maintained every Monday. Plenty of pools and two swim up bars. They could really add some good options for vegetarian people so they dont have to rely on fried and fruit for majority of their diet. Great family vacation with poor quality food. Riu Palace Costa Mujeres, The kids club wasn't super fun for older kids. Guests submit their subscores and their overall scores independently theres no direct link between them. It is very disappointing to read your comment regarding the stomach discomfort and we truly hope that you are feeling better by now. There are 6 restaurants on site, as well as a coffee shop/caf and a snack bar/deli. All rights reserved. RIU does a nice easy checkin, no sitting and waiting for someone to come and talk to you. Dont have sports bar on site good quality drinks, but few brands of tequila Steak house restaurant is at the same location as the main buffet. The ground, service and staff are awesome. Be careful with the ferry though. Dining options range from Japanese to Italian and beyond, and guests will also enjoy daily activities and nightly entertainment for maximum enjoyment throughout the trip. You never had to leave your chair if you didn't want to. The resort will provide guests with air-conditioned rooms with a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Julio, the Bell Captain is great. I recommend a room with full ocean view , its amazing . We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. more. We look forward to sharing another amazing experience with you soon. The ocean was beautiful and plenty of seating there as well. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Attached bathroom We are glad to know that you enjoyed your stay. Private entrance Our mimosa's, cup of Bailey's and coffee were waiting every morning. Hotel Riu Palace Costa Mujeres - Oyster.com We met Agusto and his brother Franko on the sunny side of the buffet. I went to the front desk and I was advised I needed to pay the taxes. For the price, this is an amazing resort. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Palace Costa MujeresOnline Reputation Manager, Response from Riu Palace Costa Mujeres Online Reputation Manager on Jun 30, 2023, Dear Tammy,Thank you very much for sharing your experience, we are so pleased to read you enjoyed your stay.We would be very happy to host you again soon.And we wish you a lovely day, Tammy!Loving Regards,Hotel Riu Palace Costa MujeresOnline Reputation Manager, Dear Silvia,We cannot thank you enough for your outstanding feedback.We feel very lucky, since from all the hotels you chose us and you had a great stay.Thank you very much, Silvia!Hoping you visit us again.Loving wishes!Hotel Riu Palace Costa MujeresOnline Reputation Manager, Response from Online Reputation Manager on Jun 28, 2023, Dear Shiying,Thank you for taking the time out to leave a review!We are glad to hear our service exceeded your expectations and you had an excellent time at our hotel. We really enjoyed our vacation in Riu Palace Costa Mujeres! The best show was The Crazy Show, hands down! If you want to request something specific, you can do that after you select your rate. the room looks clean but I'm pretty sure they don't disinfect the baby seats and food trays. Overall: Good experience. Cleanliness: The best I have seen. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. excellent time! They're also applicable regardless of the comment's tone. The breakfast in the buffet was quite good. With our best hopes we remain, Hotel Riu Palace Costa Mujeres Online Reputation Manager, This resort was clean, well managed and the service was amazing. Situ au bord de la plage de Baha de Mujeres, l' Hotel Riu Palace Costa Mujeres offre de vastes installations, une connexion Wi-Fi gratuite dans tout l'tablissement et le meilleur service Tout compris 24 heures pour que vous profitiez au maximum de vos vacances. Discover Mexico with RIU Hotels & Resorts! However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. With staff speaking English and Spanish, advice is available at the reception. Have a lovely day. Kind regards,Hotel Riu Palace Costa MujeresOnline Reputation Manager, Response from Riu Palace Costa Mujeres Online Reputation Manager on Jun 20, 2023, Dear Yesenia,We really appreciate you took the time to leave your great ratings.Thank you very much, on behalf of our lovely staff.It is fantastic to learn you had a nice holiday. In accordance with our high standards, we guarantee our guests the highest quality service, which goes far beyond the legal requirements, especially when it comes to food safety. They were fun and I think kids would really enjoy them. Sea View Suite If you want to enjoy accommodations with the best amenities, the Sea View Suites at the Hotel Riu Palace Costa Mujeres are the perfect option. Does Hotel Riu Palace Costa Mujeres have airport transportation? When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Iron I feel if they would have more assesibility for handicap or more elevators and for the beach, Clean well maintained beach, no seaweed, clear water. Everyday I did the pool activities (sometimes got repetitive) and they kept me busy! There was a problem loading the reviews. I think because of that people weren't listening to the music. RIU Hotels & Resorts te trae la solucin: el hotel Riu Plaza Berlin! This property might pay Booking.com a little more to be in this program. Services remarquables, lieux d'exception, expriences inoubliables attendent les visiteurs Paris, sur la Cte d'Azur, dans les Alpes, dans la rgion de Bordeaux et Saint-Barthlmy. Privacy Statement Value 4.5. One of the better buffets we have had at a resort. On the island we met a man that took us to a place to buy beers. We went to 4 places and were offered a beer and 1 taco. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, Traveled with family and small children, Traveled with partner, Traveled with family, Response from Online Reputation Manager on Jul 7, 2023, Dear Tammi,We are very pleased to know that you enjoyed your stay with us.We are glad to know that we lived up to your expectations. Student (Spring Breaker) policies. Pilar was a women I saw everyday. The resort is nice just isolated. Read more Write a Review Showing 1 - 25 Next page We had a private shuttle, which is the way to go, and our driver was Jorge. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. 857 Verified Reviews of Riu Palace Costa Mujeres - Booking.com Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Palace Costa MujeresOnline Reputation Manager, Response from Online Reputation Manager on Jun 20, 2023, Dear OLEH,Thank you for taking the time to give us your feedback following your stay.We look forward to sharing another nice experience with you soon. Minibar Ventilador de techo Aire acondicionado central WiFi gratuito Telfono 110 V Secador de pelo drinks were good. The third place we ate at was the Japanese. Please dont include personal, political, ethical, or religious commentary. The beach was beautiful, staff was awesome at all times and always looking to help. After the food, we went to a market with food vendors and artisans. 53 out of 1308 reviews" ", Rating 2 - Terrible. It's based on a self-evaluation by the property. At Riu Palace Costa Mujeres - All Inclusive rooms contain bed linen and towels. We've stayed at plenty of RIU's. Does Hotel Riu Palace Costa Mujeres have an airport shuttle? Our first room was beautiful with an ocean view, but was situated at the furthest point from everything. We are truly sorry to hear that you had a disappointing experience during your last stay with us, as our goal is to always provide our guests with genuine and personalized service.Your comments have been shared with our team to study to take corrective measures where necessary as we hope you will consider giving us another chance to welcome you soon again and restore your faith in us.Greetings,Hotel Riu Palace Costa MujeresOnline Reputation Manager, Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family, Dear Darlene,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! Mario Sgattoni on Instagram: " HOTEL RIU PALACE 5* COSTA MUJERES Best wishes, Hotel Riu Palace Costa Mujeres Online Reputation Manager, Riu Costa Palace is a comfortable environment with one of the best beaches in Mexico. Iron Good selection of meals and restaurants. Food: EXCELLENT. Balcony Todos ellos, adems, cuentan con una garanta de calidad y estndar de servicio que convertirn tus vacaciones en autnticas experiencias nicas. View Respect the privacy of others. The Hotel Riu Palace Costa Mujeres, located on the Baha de Mujeres beach, has spacious facilities, free WiFi throughout the hotel, and the best 24-hour all-inclusive service so that you can enjoy your holiday to the utmost. clean rooms and pools. We did some shopping and headed back. Specially the Roma Restaurant, Everything The only way to leave a review is to first make a booking. Likewise, in the hotel's bars and pastry shop, you can try a wide variety of snacks and aperitifs. Dear Michael, We definitively have the best guests. Our daughter had a wedding service at the resort and it was done well. 50 m The food at the buffet and restaurants was 7.5/10. Review collected in partnership with riu.com. If you booked through us and want to leave a review, please sign in first. Hotel Riu Palace Costa Mujeres Rooms: Pictures & Reviews - Tripadvisor Mexico Yucatan Peninsula Quintana Roo Costa Mujeres Playa Mujeres Playa Mujeres Hotels Hotel Riu Palace Costa Mujeres All You Need to Know About the Rooms at Hotel Riu Palace Costa Mujeres Room/Suite (180) Hotel Riu Palace Costa Mujeres Check In / / Check Out / /